Fix it right.The first time.

FixR8 takes approved service manuals, prior service history, and your best engineers' diagnostic reasoning and turns them into source-backed workflows the whole team can follow, generating better resolution guidance for the next job.

9:41
FixR8 Guided Diagnostic
Enter a fault code or tap an example to preview a guided path.

Illustrative preview. Live demo available on your pilot fit call.

Modernize the way your team resolves service work.

Increase first-time fix rate. Shorten resolution time.

Finance and service leadership

Control the cost of repeat work.

Reduce callbacks, repeat visits, escalation load, and time lost searching for the right fix.

Technology and operations

Keep guidance controlled and source-backed.

Use approved manuals and service data, preserve citations, and escalate when source support is missing.

Technicians and engineers

Get the next best step in the work.

Follow guided paths, ask grounded questions, and capture what resolved the issue without hunting through manuals.

Build

Turn service knowledge into guided workflows.

FixR8 helps service teams convert trusted manuals, SOPs, service bulletins, repair procedures, and completed service outcomes into guided diagnostic workflows that improve through reviewable field evidence.

Load trusted documentation.

Generate source-backed diagnostic paths.

Manual
SOP
Bulletin
Path
1
2
3
Guide

Give technicians source-backed help in the moment.

Technicians move through a guided resolution window using buttons, chat, or voice. When they ask questions, FixR8 answers from the current source context, cites the supporting material, and refuses or escalates when the answer is not supported.

Validate the path with your workflow owner or senior engineer.

Answer grounded questions with citations and refusals.

Diagnostic session
Error at startup
Check power sequence
Cited source
Supported
Escalate if unsupported
Learn

Capture every repair as reusable resolution intelligence.

Capture the diagnostic: what was tried, what failed, what resolved the issue, which source material supported the work, and where the workflow or documentation should improve.

Capture what was tried, failed, escalated, and resolved.

Review completed diagnostics for repeat patterns, procedure gaps, and improvement opportunities.

Closeout capture
Tried
Failed
Resolved
Review loop
Pattern found

Check whether your workflow is a fit.

Tell us about your team, service environment, and what you want to improve. If there is a strong fit, we'll follow up to confirm pilot scope, available source documents, discovery priorities, and timing.

ROI calculator

Estimate the value of fixing service work faster.

Use directional service numbers to estimate the monthly opportunity from fewer repeat visits, shorter diagnostic search time, and fewer senior-engineer escalations.

Your current workflow

Adjust the assumptions to match one recurring service workflow.

Service volume

Diagnostic time

Escalations

Callback improvement

Estimated opportunity

Directional model for the selected workflow.

Monthly opportunity
$6,250

Potential monthly savings from the assumptions entered.

Annualized opportunity
$75,000

Monthly opportunity multiplied by 12.

Hours returned per month
32 hrs

Technician and SME time returned to higher-value work.

Savings breakdown

Callbacks$3,240
Diagnostic time$2,380
Escalations$630

This estimate is not a guarantee. A paid pilot validates the baseline, source-document boundaries, usage, and measured results.

Frequently asked questions

Bring the service challenge you want to improve.

We will help you decide whether it is ready for a focused paid pilot and whether the results are worth expanding.