Refund policy

Can I return a product?

We have a 14-day return policy, which means you have 14 days after receiving your item to request for a return.

When are you eligible to return a product?

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Video of unpacking at the time of delivery.

How can I initiate a return process?

To start a return, you can contact us at info@fixr8.com. If your return is accepted, we’ll initiate the pick up of the product from the registered address and initiate refund. Items sent back to us without return request will not be accepted.

What happens if the product you receive is damage?

You will get the packing video with a shipping track record, while unpacking at the time of delivery you have to send us the video in front of the shipping person. Status of delivery product to be filled on form with the video.

If the product id damaged it will replace or money back after getting the return request .